How do I ship my hard drive? It is extremely important your hard drive is packaged carefully to avoid any additional damage during shipment. Only your drive is required for data recovery. If we are required to remove a hard drive from the computer an additional charge will apply. How should I package the hard drive? Wrap the hard drive in an anti-static material. If an anti-static bag is not available to you, a freezer bag will suffice. We recommend shipping the drive in its original manufacturer's packaging. If this is not possible, pack the hard drive in a sturdy corrugated cardboard box twice the size of the drive, with heavy foam padding, bubble wrap or other anti-vibration materials. Do not use Styrofoam peanuts as they attract static electricity. Be sure the padding material is at least two inches thick around the drive. Water damaged hard drives If your drive has suffered water damage, please do not dry it. Enclose the drive along with a damp sponge in a sealed plastic bag to prevent it from drying out. Recovery is more likely if our engineers receive the drive before it has dried.